Refund policy
Refund Policy
Effective date: March 26, 2026
At Open Court Sports, we want you to be happy with your purchase.
In-Store Purchases
Returns may be accepted within 14 days of purchase with the original receipt, provided the item is:
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Unused
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In original condition
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In original packaging, if applicable
Refunds will be issued to the original form of payment when approved.
Final Sale / Non-Returnable Items
The following items are final sale and not eligible for return:
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Used paddles or racquets
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Strung racquets or stringing services
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Gift cards
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Clearance or marked-down merchandise
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Any item showing signs of wear or use
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Special-order items
Exchanges
If eligible, exchanges may be offered for a different size, color, or item of equal value, subject to inventory availability.
Damaged or Defective Items
If you believe an item is defective, please contact or visit us promptly. We will review the issue and work with you on an appropriate resolution.
Online Orders
Online ordering is currently unavailable through our website. If any order is arranged directly by phone or special request, return eligibility will be communicated at the time of sale.
Contact Us
Questions about returns or exchanges? Contact us at:
Open Court Sports
913 N Collier Blvd
Marco Island, FL
239-920-6541